About KEASE

Experience earned where reliability counts

Our portfolio spans high-reliability organisations in aviation, mining, education, healthcare, media, telecommunications, banking and insurance. In these environments, the quality of decisions, communication and follow-through matters. This is the experience we bring to your executive team.

Our experience

Trusted to work with leaders and people

Clients in these sectors have trusted us to work with their people and leaders. We earn that trust through close relationships, honest advice and practical delivery. We bring the same approach to every engagement.

KEASE International Consulting is a Brisbane-based consultancy working with CEOs and COOs on leadership, organisational culture, process improvement and growth readiness.

Our relationship

Part of your team

We work as an extension of your team. We learn the business, understand the pressures on delivery and speak openly about what needs attention. You can expect constructive challenge and people who stay involved when the work becomes difficult.

We stay involved through implementation and help your team build the confidence to keep improving. We want the changes to work in your business long after the project finishes.

Our story

How KEASE has grown

KEASE began more than 20 years ago as a learning and development business. As our clients grew and their needs changed, our work grew with them. Today, we’re a boutique consultancy supported by experienced associates.

We’ve worked with global brands, ASX-listed companies, government agencies, councils and enterprise organisations across Australia and Southeast Asia. We bring that experience to established businesses ready for their next stage.

Learning and development remains a core part of our work. We continue to provide fractional L&D services and created Leaders Lounge to give leadership development its own dedicated focus.

Our team works alongside clients through implementation, connecting leadership, strategy, customer experience, governance, organisational development, process improvement and people capability.

Our people

Experienced people, close client relationships

Our specialists bring different perspectives to the work while sharing a practical, client-focused approach.

Fleur Scott, Director, Strategy & Innovation

Fleur Scott

Director, Strategy & Innovation

A human-centred design and innovation specialist, Fleur helps organisations apply design thinking to uncover opportunities, enhance customer experience, and create measurable growth. Blending creativity with commercial acumen, she partners with clients to reimagine their services, inspire new thinking, and implement ideas that stick.

Sarah Yip, Founder and Managing Director

Sarah Yip

Founder and Managing Director

Sarah works with CEOs and executive teams to strengthen leadership, improve culture and prepare organisations for growth. An award-winning leadership strategist and entrepreneur, she brings more than 25 years of experience working with ASX-listed companies, global brands and government agencies. Her work connects leadership development with better conversations, stronger teams and changes people can put into practice. Sarah is also an approved mentor with the Queensland Government’s Mentoring for Growth program.

Ross Fazel, Business Strategy and Governance

Ross Fazel

Business Strategy and Governance

Ross brings a commercial perspective shaped by a career in global media and publishing. He helps leaders question assumptions, weigh the evidence and think through the consequences of a decision. His approach to governance is practical: clear responsibilities, sound judgement and checks that fit the way people work. He helps leaders make confident decisions while keeping the business’s growth ambitions in view.

Lena Belin, Customer Experience & Service Design Strategist

Lena Belin

Customer Experience & Service Design Strategist

Lena works at the intersection of strategy, storytelling, and systems change — helping organisations lead with depth, relevance, and impact. She's led national CX transformations, designed award-winning services, and advised on digital strategy for global brands including Atlassian, Accenture, Qantas, and the Red Cross. With two decades of leadership across strategy, design, and transformation, Lena brings a creative yet pragmatic approach — one grounded in quality, care, and human-centred systems thinking. A PhD-qualified behavioural scientist and multiple Good Design Australia Award winner, Lena currently serves as an Ambassador for Good Design Australia and as an Industry Advisory Board Member for RMIT's Master of Design Innovation and Technology.

Jeremy Williams, Leadership, Strategy & Transformation Specialist

Jeremy Williams

Leadership, Strategy & Transformation Specialist

Jeremy is an accomplished senior leader and strategist with over 25 years of experience driving transformation, performance, and cultural alignment across complex organisations. Having held executive roles across aviation, resources, and professional services, he combines sharp commercial insight with a deep understanding of people and purpose. Jeremy partners with leaders to translate strategy into action — building high-performing teams, aligning culture, and delivering outcomes that drive sustainable success.

Naomi Davidson, Program Operations and Process Improvement

Naomi Davidson

Program Operations and Process Improvement

Naomi looks after the planning, coordination and logistics that keep client programs moving. She brings more than 10 years of experience managing operational controls and reconciliation frameworks in global investment banks. With a sharp eye for detail, Naomi helps make processes clearer and coordination easier. Her experience working across countries and cultures supports the close teamwork that successful programs depend on.

Our community contribution

Our mission is built on kindness

At KEASE International Consulting, the ‘K’ stands for kindness, and we live by it. Our mission is closely aligned with UN Sustainable Development Goals 4, 5, 8 and 10.

UN SDG Goal 4: Quality EducationUN SDG Goal 5: Gender EqualityUN SDG Goal 8: Decent Work and Economic GrowthUN SDG Goal 10: Reduced Inequality

Our team contributes pro-bono mentoring and coaching through initiatives including The Queensland Servant Leadership Forum and Women in Technology, and has partnered with DFAT and QUT on programs supporting women in STEM across the APAC region.

We are proud to support YourTown, Endeavour Foundation, Stationery Aid and Share the Dignity through regular donations.

Discuss your next performance priority

Preparing for expansion, lifting leadership performance or acting on culture results? Talk with us about what needs to change and how we can work with your team to deliver it.

Discuss Your Priorities